Terms & Conditions

Please read these terms and conditions carefully before using the Percy Dean Ceramics web store. This website is owned and operated by Percy Dean Ceramics.

BUYING PRODUCTS ON OUR WEBSITE
By placing an order on the Percy Dean Ceramics web store you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at studio@percydeanceramics.com before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.

TRANSACTIONS ON OUR WEBSITE
All transactions on this website are the responsibility of Percy Dean Ceramics. Your credit card details are entered on a secured page and are transferred using Stripe which keeps your card data secure. We do not store your card details on our server.

PRICES AND DUTIES
Percy Dean Ceramics webstore accepts payments in British Pounds.

AVAILABILITY
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

If you are unhappy with our products in any way, they can be returned or exchanged provided they are in saleable condition.

If you wish to return your item and receive a full refund, you need to notify us within 48 hours of receiving your order.

In case we cannot offer you a replacement, you will receive a refund to the value of the item at the time of purchase and any shipping costs incurred. Please note refunds to Debit/Credit Cards normally clear in 1/2 days. Refunds to Paypal can take up to 30 days and are subject to Paypal refund regulations.

Returns and exchanges received outside the above time frames will not be accepted. For all returns, except where the item is faulty or incorrectly delivered, you will be required to pay for the return of the products to us.

ACCURACY OF CONTENT
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

JURISDICTION
This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.

OWNERSHIP OF RIGHTS
All rights, including copyright, in this website are owned by or licensed to Percy Dean Ceramics.  Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, without the permission of Percy Dean Ceramics is prohibited. You may not modify, distribute or re-post anything on this website for any purpose.